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SFM Terms and Conditions

 

SFM Claim Connection allows an Authorized User to:

  • Obtain payment status and check detail
  • Verify claims adjuster contact information
  • Obtain a copy of an Explanation of Benefits
  • Set up alerts to be notified by text or email when payment activity occurs
  • Contact SFM for additional payment or claims questions

 

By registering for SFM Claim Connection, you (meaning a worker with at least one SFM claim who is submitting this application) agree to the following Terms and Conditions:

  1. SFM Claim Connection is a service provided by SFM Mutual Insurance Company ("SFM") to injured workers at its sole discretion. SFM is under no obligation to provide access to SFM Claim Connection and may limit or terminate your access at any time for any reason.

Please read these terms and conditions carefully before accessing or using the service. By accessing or using the service, you agree to be bound by the terms and conditions below. SFM may modify these terms and conditions from time to time, and such modifications shall be effective immediately upon posting of the modified terms and conditions. By continuing to access or use SFM Claim Connection following such modifications, you agree to be bound by the modified terms and conditions. SFM may notify customers of the posting of modified terms and conditions by any reasonable means.

  1. You are responsible for protecting the privacy of and keeping your username and password confidential. SFM is not liable for any access to or use of your Account, including situations in which the access was unauthorized or unintended. This includes but is not limited to circumstances in which you inadvertently or otherwise disclose your username and/or password, in which you use software that automatically enters your username and/or password, or in which you have your internet browser configured to save your username and/or password.
  2. The workings of SFM Claim Connection represent a trade secret and intellectual property of SFM. You may not disclose information about SFM Claim Connection (except for information that is already public) without the written permission of SFM. You may request permission via our contact form. When requesting permission, please include your name, address and telephone number, and a description of the intended extent, purpose, and distribution of your copying.
  3. SFM Claim Connection contains selected, limited medical information associated with SFM claims. You acknowledge that the information available within SFM Claim Connection does not reflect the complete contents of your medical record.
  4. DISCLAIMER OF WARRANTIES: SFM IS PROVIDING SFM CLAIM CONNECTION “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. SFM DOES NOT WARRANT THAT THE SERVICE IS ERROR-FREE OR THAT ACCESS TO AND USE OF THE SERVICE WILL BE AVAILABLE OR UNINTERRUPTED.
  5. SFM SPECIFICALLY DISCLAIMS ANY LIABILITY WITH RESPECT TO SFM CLAIM CONNECTION AND ITS OTHER WEB-BASED SERVICES. SFM SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, PUNITIVE, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, ARISING FROM THE USE OR PERFORMANCE OF SFM CLAIM CONNECTION OR ANY OF THE MATERIALS OR INFORMATION CONTAINED THEREIN, OR ARISING FROM ANY THIRD PARTIES' ACCESS TO INFORMATION SUBMITTED BY YOU TO SFM, OR ARISING FROM YOUR DISCLOSURE OF CONFIDENTIAL OR PRIVATE INFORMATION TO UNAUTHORIZED PERSONS, EVEN IF SFM OR ITS REPRESENTATIVES, AFFILIATES, OR SUPPLIERS HAVE BEEN ADVISED OR MAY OTHERWISE KNOW OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions prohibit exclusion or limitation of liability for implied warranties or consequential or incidental damages, so the above limitation may not apply to you.
  6. These Terms and Conditions and your use of SFM Claim Connection shall be governed in all respects by the laws of the State of Minnesota, except where such law is specifically pre-empted by federal law.
  7. You have read and agreed to SFM’s Terms and Conditions of Website Use and acknowledge SFM’s Privacy Policy.




Last Updated 4/26/2022

 
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